MakeMyTrip Reviews

Make my trip refund number 84...2...O...56...39...O..8

Day by day, MMT is graduating from bad to worse
I used MMT for booking my stay at a beach house in Kannur
Kannur not being a tourist centric town, I chose the best accommodation in the best available property for a 2 nights’ stay
The property is in a village & after reading the description and facilities, I was quite surprised that such a place can exist in a small village in Kannur.
I even confirmed the details by talking over the phone with MMT support & the property owner.

To my utter shock & disbelief, out of 28 promised facilities, 20 were absent, 2 I didn’t require.
Most importantly, there was no security, neither for the guests (any outsider could come & go at their own free will), nor for the law enforcement (Our IDs were not checked, any person can stay claiming someone else’s identity).

The accommodation was filthy, broken floors & full of jumbo sized cockroaches.

And when these were brought to the notice of MMT, the response came that they will resolve this by 48 hours, i.e. 24 hours beyond my stay at the property.
Finally, their resolution was to issue a voucher to me with a definite expiry period.
It means, for the resolution to be effective, I would need to avail the MMT services again
Once beaten, twice shy. NEVER AGAIN

Day by day, MMT is graduating from bad to worse
I used MMT for booking my stay at a beach house in Kannur
Kannur not being a tourist centric town, I chose the best accommodation in the best available property for a 2 nights' stay
The property is in a village & after reading the description and facilities, I was quite surprised that such a place can exist in a small village in Kannur.
I even confirmed the details by talking over the phone with MMT support & the property owner.

To my utter shock & disbelief, out of 28 promised facilities, 20 were absent, 2 I didn't require.
Most importantly, there was no security, neither for the guests (any outsider could come & go at their own free will), nor for the law enforcement (Our IDs were not checked, any person can stay claiming someone else's identity).

The accommodation was filthy, broken floors & full of jumbo sized cockroaches.

And when these were brought to the notice of MMT, the response came that they will resolve this by 48 hours, i. E. 24 hours beyond my stay at the property.
Finally, their resolution was to issue a voucher to me with a definite expiry period.
It means, for the resolution to be effective, I would need to avail the MMT services again
Once beaten, twice shy. NEVER AGAIN

Fraud, I was told that they would amend my stay and issue me a refund of my stay that I cut short since I contacted them 24 hours prior to the day i wanted to cancel my stay for. But later they denied

Make my trip making fools. This review is based on my own experience. Last 20 days i am asking my airline ticket no response connecting to call 2 hours waiting

I had worst experience with mmt. Their refund is not at all reasonable... there two convenience charges taken for my cancelled trip. I don't know what is that convenience charges is all about. I booked it as round trip but still twice the charges are taken. Customer care is not routed to specialist at all to avoid..

i am trying to reach make my trip customer care but worst service not able to reach/contact never ever india's most worst website across the world people are facing Central govenment has to take action against makemytrip my want to update/cancel my ticket online shows 600 aed for cancelation for modification 550 aed this is worst

i am trying to reach make my trip customer care but worst service not answering or not connect.

I have some concerned regarding my existing booking and I am helpless because no customer care there to answer.worst class service .

Worst customer service ever. Haven't seen a brand such irresponsible and inefficient. Our international flight got cancelled and MMT isn't providing any solution for the last 5 weeks. Kept on false promising and left us stranded

Make my Trip - India
When you Log In, (My Profile Information) you fill out your personal details and also the details of Passengers. Strongly suggested is that you miss out the details as below.
1) The Address of the Account Holder (Permanent/Residence and Office)
2) The Aadhar Card or PAN No of the Account Holder
3) The Emergency contact No. And the Emergency Email of the Same.
4) The Payment information
5) And the same for all the Passenger Added (for 1-3)

This will help us to Auto Fill the data, during booking of Domestic and International Flights.